After Sales Service
Return & Refund
Within 7 natrual days of receiving a product if the product has no manufacturing defect, has not been used and is still in new or like-new condition. Restocking fee starts from 20% depending on the condition of the product.Within 7 natrual days of receiving a product if the product has a manufacturing defect. No restocking fee.
Within 30 natrual days of receiving the product if the product does not match the original description of the product in one or more significant respects.
Within 30 natrual days of receiving the product if the product suffers performance failure.
Within 6 months of receiving the product (3 months for accessories) if the product does not match the original description of the product in one or more significant respects.Within 6 months of receiving the product (3 months for accessroies) if the product suffers performance failure.
Shipping is free worldwide on orders $25 and up. Orders are shipped within 3 days of purchase when payment is confirmed. But delays may occur, especially for out of stock items. Once your order ships out you will receive an email with a tracking number.
Customs, Duties & Taxes
There are no customs duties or taxes on orders shipping within China. Orders shipped outside of the China may be subject to import taxes, customs duties and fees collected by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are collected once a shipment reaches the recipient's country. Additional charges for customs clearance must be paid for by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; and when customs clearance procedures are required, it can cause delays beyond our original delivery estimates. We advise that you contact your local customs office for more information.